Terms of Use

1. Acceptance of Terms

By accessing and using Shine EV's waterless car wash services, mobile application, and website, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Shine EV provides eco-friendly waterless car wash services at EV charging stations. Our services include:

• Professional waterless car washing and detailing
• Mobile app for booking and scheduling services
• Location-based service availability
• Payment processing and billing
• Customer support and communication

3. User Accounts and Registration

To access certain features of our service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your account credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Service Booking and Cancellation

4.1 Booking

• Services must be booked through our official app or website
• Payment is required at the time of booking
• Service availability is subject to location and time constraints
• We reserve the right to refuse service for any reason

4.2 Cancellation Policy

• Cancellations must be made at least 2 hours before the scheduled service
• Late cancellations may result in a cancellation fee
• No-shows will be charged the full service amount
• Weather-related cancellations may be rescheduled at no additional cost

5. Payment Terms

Payment for services is processed through secure third-party payment processors. You agree to:

• Provide valid payment information
• Authorize charges for services rendered
• Pay all applicable taxes and fees
• Resolve any payment disputes through our customer service
• Accept that prices may change with notice

6. User Conduct and Responsibilities

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Harass, abuse, or harm others
• Transmit viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with service operations
• Provide false or misleading information

7. Service Limitations and Disclaimers

Our services are provided "as is" and "as available." We make no warranties regarding:

• Service availability or uninterrupted access
• Accuracy of information or results
• Compatibility with all vehicles or conditions
• Third-party service quality or availability
• Weather-related service interruptions

8. Liability and Indemnification

8.1 Limitation of Liability

Shine EV shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

8.2 Indemnification

You agree to indemnify and hold harmless Shine EV from any claims, damages, or expenses arising from your use of our services or violation of these terms.

9. Intellectual Property

All content, trademarks, logos, and intellectual property on our platform are owned by Shine EV or our licensors. You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or branding without authorization
• Reverse engineer our software or systems
• Create derivative works based on our intellectual property

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which is incorporated into these Terms of Use by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

11. Termination

We may terminate or suspend your account and access to our services at any time, with or without cause, including for:

• Violation of these Terms of Use
• Fraudulent or illegal activity
• Non-payment of fees
• Abusive or inappropriate behavior
• Extended periods of inactivity

12. Governing Law and Disputes

These Terms of Use are governed by the laws of [Your State/Country]. Any disputes arising from these terms or our services shall be resolved through:

• Direct communication with our customer service team
• Mediation or arbitration, if required
• Legal proceedings in the appropriate jurisdiction

13. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting. We will notify users of significant changes by:

• Posting updated terms on our website and app
• Sending email notifications to registered users
• Displaying in-app notifications

Your continued use of our services after changes constitutes acceptance of the updated terms.

14. Contact Information

If you have questions about these Terms of Use, please contact us: